web applications

With the Internet being a widespread phenomenon present in almost every household and workplace across the globe, web applications are becoming increasingly important tools for companies. They’re commonly used for identity confirmation, customer communication, employee collaboration, and secure storage and transmission of data. In this post, we will discuss some of the major benefits of web apps for businesses and how a custom web application can help your company succeed.

Cross-platform capability

One distinctive benefit of web apps is that while a normal app or software is built for a specific operating system, web applications can be used across various platforms. It just isn’t possible to run software made for Windows on Mac. Web apps don’t suffer from this restriction. Every operating system has a web browser and you can run your app on top of any operating system through a range of Internet browsers.

Enhanced Customer support

customer support

Web applications always provide options for improved customer support. High-quality web apps can become the first point of contact between clients and the company. The beauty of them is that they can be accessed at any time. Event location is no longer a restricting factor with web applications. Most specialized web app development organizations offer them as a part of their overall business strategy.

Centralized identity verification

Rather than developing their own application for verifying the identity of clients. A process that besides being costly, has no guarantee that it will be efficient. Businesses today incorporate centralized web applications for identity confirmation. These apps enable customers and users can access the company’s service via its own network or the Internet using secure IP controlled and encrypted channels.

For example, Data Zoo offers a global identification solution (IDU) in a single, centralized web application. This web app is an eIDV (Electronic identity verification) portal designed for small and medium enterprises with lower verification volumes. It can easily onboard new clients and confirm their identity against multiple sources swiftly and efficiently.

Simpler maintenance and more resource-friendly

When a company utilizes a web app, it can bypass the hassle and hard-disk usage associated with installing the software on each device. Additionally, web apps are less resource-hungry when running on older or low spec devices. Since they only need a browser, installation time quite swift and can be completed in the background while the team continues on with their work. The maintenance process is also much simpler, with updates and patches rolled out remotely to every device.

A higher level of security


Running a desktop-based software means that if the computer gets stolen or damaged you could end up in a very expensive and time-consuming situation. Increasing the risk for your data and requiring you to contact your software provider and request the app to be re-installed on a new device.

Since web-based apps have their data stored on the cloud, you have the peace of mind should your computer equipment get damaged or stolen. In other words, you can very quickly return to ‘business as usual.

As long as you know your URL (web address), password and username, you can log in in a secure manner to any device connected to the web and your company can be up and running again in no time. Finally, in the case of data loss through software or human error, you can quickly restore your lost data through the cloud.

Web-based applications offer many advantages over their desktop-based counterparts. From centralized identity verification and increased security to improved customer support and cross-platform capabilities, it is obvious why web apps will reign supreme in the future.


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