Growing an E-commerce business also means expanding your customer base. This is because when you have more paying customers, there are also more profits and revenues. However, of course, generating leads always comes first before you get a customer. And while lead generation can seem challenging, you have nothing to worry about. This blog will provide you with some e-commerce lead-generation strategies to attract and engage your target audience.
Before we proceed with discussing e-commerce lead generation strategies, it is important to conduct a thorough security risk assessment for your E-commerce business. It can help you identify problems that could come up, which can compromise all the sensitive data you’re handling. Once you have assessed and addressed these risks, you can confidently focus on expanding your customer base and generating leads to grow your business.
Let’s get started.
Understanding Lead Generation
Before anything else, we first need to understand what a lead is. A lead is someone who has expressed interest in your company in some way. In essence, they can be anyone who has provided you with their contact information—to sign up for your newsletter, for example. If they visited your website and agreed to be contacted by you, you can say that they’re your lead and now inside of your sales funnel.
Hence, e-commerce lead generation involves all the processes to get those people inside your sales funnel. All the marketing strategies you use to introduce new people to your business are lead-generation tactics. For instance, advertising campaigns, social media posts, and blogs. Either way, their goal is to attract and engage your target audience. Follow the tips below.
Ways To Attract and Engage Your Target Audience
According to statistics, 91% of marketers say that their most crucial goal is to generate leads. Thus, they allocate a huge budget for tools and strategies to make it successful. Here are a few ways to convert your target audience into leads.
Define your Target Audience
The only way for you to effectively connect with your target audience is by first knowing them. Thus, the initial step you need to do is to define them by building a customer persona. Your customer persona is a representation of what your ideal consumers would be like. Build their demographic and psychographic characteristics, and ask yourself about their needs and interests. Then, once you know what your target audience is like, tailor your marketing strategies through those insights.
Produce Relevant and Useful Content
The best way to draw your target audience’s attention and engage with them is through valuable and relevant content. Thus, you have to produce something that piques their interest to get a sure shot at grabbing their attention. Doing this alongside targeted advertising may increase your website traffic, even in a week.
Below are some types of marketing content:
- Social Media Content – From the name itself, this content leverages various social media channels like Instagram, TikTok, YouTube, Facebook, and more. It should utilize a combination of text and visuals (images and/or videos) to effectively engage your desired audience. One thing you should take note of about social media content if you want to get your target audience’s attention is that visuals are as important as relevance.
- Blogs – Blog posts are those articles that come up when exploring various search engines. While they may not help attract, they play a crucial role in engagement. Usually, people read blogs to learn about a certain product, event, etc. Thus, it’s crucial in lead generation. You can use various summarizing tools to make writing content easy peasy.
Provide Irresistible Offers
Another way to attract your target audience is by providing them with irresistible offers. These can include free shipping vouchers, discounts, exclusive access to certain products or services, free gifts, and other perks.
As you know, it’s always the “what’s it for me?” when someone scrolling through their phone is exposed to multiple ads of the same thing. Thus, by offering them something that they can’t refuse, you can get them easily while encouraging existing customers to make repeat purchases.
Influencer Marketing
Nowadays, most successful product recommendations come from influencers. Since they are not out-of-reach like celebs, most people relate to them and trust them on their reviews of a certain product. Influencer marketing can help increase brand awareness, build trust, and also drive sales.
However, of course, make sure to collaborate with one of the same niches as your brand. You wouldn’t want to connect with a makeup influencer when you’re selling tech gadgets. That would only be a loss for you and the influencer.
Have Live Chat on Your Website
Live chat is also a great way to generate some leads on your website. You can easily engage with your leads, answer their queries, and convert them into paying customers by having one.
But since your hands are on everything when running an e-commerce business, you might not always be there 24/7 when leads flood you with questions. That’s when e-commerce automation comes in. It can streamline various workflows, including customer service. You can utilize chatbots to answer FAQs for you. It can pop up on your website to reply to queries or connect visitors to sales or support—making it easy for you to convert leads.
The Bottom Line
E-commerce Lead generation is not as difficult as it seems when you have the right strategies. By following our tips, you can generate more leads and expand your e-commerce business. But don’t forget to assess any risks that may arise.
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